Refund Policy

At ComfortableTracksuits.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund and return process.

Returns & Refunds
You may return most items within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return
To start a return, please contact our customer service team. Once your return is approved, you will receive instructions on how to send the item back to us.

Refund Processing
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a certain number of days, depending on your bank or payment provider.

Non-Refundable Items
Certain items are exempt from returns, such as gift cards, personalized products, and items marked as final sale.

Exchanges
If you need to exchange an item, please return the original product and place a new order for the desired item.

Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

Questions?
If you have any questions about our refund policy, feel free to reach out to our customer service team. We’re here to help!